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ViON’s Rob Davies: Set Cloud Vendor, Agency Expectations at SLA Contract Negotiations

CloudTYSONS CORNER, VA, May 2, 2016 — Rob Davies, executive vice president of operations at ViON, has said that service-level agreements must specify potential cloud management issues and define both vendor and customer expectations at the outset, Executive Gov reported Thursday.

“[When] you’re in negotiating the contract and those SLAs, it’s important to define what your expectations are — for both parties, ” he said at a panel discussion hosted by Federal News Radio.

CIO reported Wednesday that setting expectations was one of the concerns identified by participating industry and government CIOs at the panel, which focused on the progress of the “cloud first” policy.

About Executive Mosaic: Founded in 2002, Executive Mosaic is a leadership organization and media company. It provides its members an opportunity to learn from peer business executives and government thought leaders while providing an interactive forum to develop key business and partnering relationships. Executive Mosaic offers highly coveted executive events, breaking business news on the Government Contracting industry, and delivers robust and reliable content through seven influential websites and four consequential E-newswires. Executive Mosaic is headquartered in Tysons Corner, VA. www.executivemosaic.com

David Smith
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