Home / Press Releases / ICF Awarded Maryland DHR Call Center Operations Contract

ICF Awarded Maryland DHR Call Center Operations Contract

ICF logo_EbizTYSONS CORNER, VA July 30, 2015 — ICF International (Nasdaq: ICFI) has won a $20 million contract to manage the Department of Human Resources call center in Maryland through 2020, ExecutiveBiz reported Wednesday.

The terms of the deal involve the use of the ICF Connect customer relationship management tool to implement, manage and operate the contact center, ICF said Tuesday.

The customer service center provides information, assistance and other social services in support of DHR’s state children and families services.

About Executive Mosaic: Founded in 2002, Executive Mosaic is a leadership organization and media company. It provides its members an opportunity to learn from peer business executives and government thought leaders while providing an interactive forum to develop key business and partnering relationships. Executive Mosaic offers highly coveted executive events, breaking business news on the Government Contracting industry, and delivers robust and reliable content through seven influential websites and four consequential E-newswires. Executive Mosaic is headquartered in Tysons Corner, VA. www.executivemosaic.com

Contact:
David Smith
(703) 226-7002
david.smith@executivemosaic.com

Check Also

Lockheed to Acquire GalacticSky Satellite Tech From Vector

Lockheed Martin (NYSE: LMT) will acquire by default Vector’s satellite technology assets in bankruptcy proceedings after the U.S. Bankruptcy Court for the District of Delaware announced that no qualified bids were submitted by a Feb. 21 deadline, SpaceNews reported Monday.

SpyCloud Launches Third Party Insight Solution to Help Businesses Evaluate Supply Chain Risks; David Endler, Ted Ross Quoted

SpyCloud, the leaders in account takeover prevention, launched its Third Party Insight solution to help government and industry leaders evaluate risks presented by vendors, partners and acquisition targets.