ACS (NYSE: ACS) is helping the California Highway Patrol (CHP) improve emergency response time and officer safety with the implementation of a state-of-the-art computer-aided dispatch (CAD) solution. ACS is providing the system under a contract with a potential nine-year term, consisting of a five-year base and four one-year options, and is valued at $53 million if all options are exercised.
The CAD solution will provide dispatchers with accurate, real-time information to assign incidents to the appropriate first responder and enhance communications between CHP and other public safety agencies. ACS will provide CHP with software, hardware, systems integration, and training and maintenance services.
“ACS’ solution will help CHP improve emergency communications, coordination and resource utilization, and ensure scalability for growth, said Joseph Doherty, executive vice president and group president, ACS Government Solutions. “ This is another example of ACS’ ability to deliver solutions critical to helping agencies provide better service.”