Contract Award – ICF International – $5 Million – FEMA

ICF International has secured a contract worth up to $5  million with the Federal Emergency Management Agency (FEMA). ICF will be responsible for assisting with the “Public Assistance Program Customer Satisfaction Survery program.”

The single, ID/IQ award includes a base year with four one year options. ICF will develop and conduct the customer satisfaction surveys in an effort to help FEMA assess the performance of its disaster recovery programs. The survey will also identify areas that could use improvement. Chris Spera, vice president at ICF, said that “Supporting federal agencies through emergency management and applied survey research are among ICF’s core competencies…We are pleased to be working with FEMA on this new contract.”

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