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Tag: DHS

Experts Discuss Shifting Strategies for CX Optimization in Federal GovernmentEvents

Experts Discuss Shifting Strategies for CX Optimization in Federal Government

In 2021, President Biden issued an Executive Order calling on agencies to elevate the experience of individuals using government services. Since…
DHS Integrating CX Principles to Improve AcquisitionsEvents

DHS Integrating CX Principles to Improve Acquisitions

Customer experience, or CX, is increasingly appearing on agency leaders’ priority lists. Dana Chisnell, executive director for the Customer Experience…
Executive Mosaic Announces 2024 Wash100 Award WinnersNews-comment

Executive Mosaic Announces 2024 Wash100 Award Winners

Executive Mosaic, the preeminent media, events and membership organization of the government contracting sector, is proud to announce the winners…
FEMA Selects 4 Vendors for Follow-On Public Assistance Support Contract VehicleContract Awards

FEMA Selects 4 Vendors for Follow-On Public Assistance Support Contract Vehicle

The Federal Emergency Management Agency has awarded indefinite-delivery/indefinite-quantity contracts worth more than $500 million each to four companies under the…
DHS to Solicit End User Device IT Management Services for CBPNews-comment

DHS to Solicit End User Device IT Management Services for CBP

The Department of Homeland Security will release a solicitation for a potential $100 million contract to procure end user device…
3 Ways DHS Is Working to Enhance the Customer ExperienceDHS

3 Ways DHS Is Working to Enhance the Customer Experience

Public engagement is a regular part of many agencies within the Department of Homeland Security, such as the Transportation Security Administration,…
CBP Discloses Plans for Professional Workforce Support Services IDIQ ContractContract Awards

CBP Discloses Plans for Professional Workforce Support Services IDIQ Contract

The Department of Homeland Security’s Customs and Border Protection intends to conduct a competition for an indefinite-delivery/indefinite-quantity contract to procure
GDIT Lands $386M DHS OBIM Infrastructure Components Operation, Maintenance Support Task OrderContract Awards

GDIT Lands $386M DHS OBIM Infrastructure Components Operation, Maintenance Support Task Order

General Dynamics’ (NYSE: GD) information technology business will operate and maintain infrastructure components and related applications of the Department of
USCIS Eyes Competition for RAPID DevSecOps RequirementContract Awards

USCIS Eyes Competition for RAPID DevSecOps Requirement

The Department of Homeland Security’s U.S. Citizenship and Immigration Services plans to launch a competition for a multiple-award contract to
USCIS Unveils Plans for IT Architecture Engineering Services RecompeteContract Awards

USCIS Unveils Plans for IT Architecture Engineering Services Recompete

The U.S. Citizenship and Immigration Services within the Department of Homeland Security intends to launch a competition for the second