âVA chose a full- and open-competitive strategy to acquire a âcommercial, off-the-shelfâ scheduling system, â Stephen Warren, the VAâs chief information officer, said Monday.
âWe want a system that is user-friendly and tailored specifically for our veterans.â
The VA plans to release a draft RFP prior to the full RFP, which will require vendors to compile a written proposal and conduct a technical demonstration for scheduling staff.
A contract award could come by the end of the calendar year and vendors will have 30 days after the full RFP’s release to respond, the VA said.
âWe want this process to be open to all eligible vendors to make sure the nationâs veterans have the full benefits the innovative marketplace has to offer, â VA Secretary Bob McDonald said.
âWhen we can put a solid scheduling system in place, this will free up more human resources to focus on direct veteransâ care.”