Leidos Wins $178M to Handle Military Health Customer Calls; Steve Comber Comments

Steve Comber
Steve Comber

Leidos (NYSE: LDOS) has won a potential five-year, $178 million contract to help handle customer calls for the Defense Health Agency in order to help Military Health System beneficiaries gain access to health systems.

The company’s team of customer service representatives, telehealth nurses and appointment clerks will work to receive customer calls and triage the queries based on standard algorithms, protocols and guidelines, Leidos said Monday.

Steve Comber, group health president, said the company intends to help DHA provide healthcare to military service members and their families across the country through the Nurse Advice Line.

DHA also intends for military beneficiaries to use the line to set, cancel and reschedule appointments through the MHS Composite Health Care System and the Coast Guard‘s Epic electronic health record system.

The contract covers one base year four one-year options.

Check Also

L3Harris

L3Harris Gets $104M Navy Contract for Lot 17 Onboard Jamming Tech Production

L3Harris Technologies (NYSE: LHX) has received a three-year, $104M contract to provide onboard jammer systems and weapons replacement assemblies to the U.S. Navy. The company will produce 35 lot 17 Integrated Defensive Electronic Countermeasures OBJs and 27 WRAs under the firm-fixed-price, cost-plus-fixed-fee contract, the Department of Defense said Friday.

American Holoptics

American Holoptics Completes EOTech Business Buy

Koucar Management’s American Holoptics subsidiary has completed its acquisition of a L3Harris Technologies  (NYSE: LHX) business unit that manufactures holographic sighting systems intended for military, law enforcement and commercial applications.